Customer Experience Tag

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="grid" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text]Many businesses, while starting out initially, make the mistake of attempting to stand for everything. They want to do everything that is possible well, and they want to be an all-in-one solution for everyone. They want to be known for having the highest quality products at the most affordable rates. They want to have the best services and the cheapest prices. They want to be known as the best service providers, and a company with the best products, and the company with the best marketing strategies.
14 August, 2020 /
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How B2C Influence on B2B Customer Experience (CX)

 

The buyer's journey of B2B is completely different and more complex than B2C

Engaging with B2B customers and developing a greater B2B customer experience strategy requires a deeper understanding of their requirements, and knowledge of their organizational structure. This is vastly different from the simpler interaction you see with B2C, where the motivation to purchase is often instinctive and impulsive.
08 May, 2018 /